Group Communication Guidelines

A long-tested practice to keep groups on purpose and create a sense of safety and trust within the group

These Guidelines have been developed and refined over many years in countless groups at the Institute for the Advancement of Service. For this reason, it is recommended you use them as written rather than adapt them.

The Guidelines are provided here to support you in evolving a group that is productive and nurturing for all group members—including the leader. 

Download a printable copy of the Guidelines HERE

GROUP COMMUNICATION GUIDELINES

1. I speak from my own experience, from the “Responsible I.” I can only speak for myself. I cannot speak for what is true for someone else.
2. I help to create a safe space by supporting the other members of the group to speak their truth; I do not impose my interpretation on another’s sharing.
3. I honor the confidentiality of all sharing by not discussing anyone’s sharing outside the group.
4. I am emotionally present with the group and do not interrupt or offer unasked-for advice. This includes not bridging off another person’s sharing.
5. I honor using economy of speech as I share, speaking succinctly and allowing time for those to share who have not shared.
6. I value and respect communication, healthy boundaries, and timeliness and apply this understanding in the group.
7. I note whether a group member has completed their expression, verbally and emotionally. I wait for the speaker to indicate or say “I am complete” before beginning to speak.
8. As a listener, I observe my inner thoughts. Am I really listening? Am I in the present moment? Am I aware of and honoring the person’s timing and pacing?